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Solutions

For every industry, a tailored solution

Biatrix Studio adapts to the context, vocabulary and real challenges of each segment — delivering simulations that truly prepare your employees.

Solutions by segment

Healthcare

Sales reps, consultants and clinical/commercial service teams.

Casos de uso

  • Pharma rep approach to a physician
  • Presenting a new medication or medical device
  • Handling clinical and scientific objections
  • Humanized patient care
  • Negotiating with hospital purchasing managers
  • Communicating results with empathy
  • Emergency-room triage and welcoming
  • Consultative sale of corporate health plans

Technology and SaaS

Sales reps, SDRs and consultants in demos, negotiations and renewals.

Casos de uso

  • Product demo for a technical decision-maker
  • Contract negotiation with a CFO
  • Handling price objection vs. competitor
  • Upsell and cross-sell to existing customer
  • Cold call for pipeline generation
  • Inbound lead qualification
  • Renewal with an unhappy customer
  • ROI and business-case presentation
  • Consultative onboarding of new customer

Telecom

Retention, service and sales teams in high-pressure situations.

Casos de uso

  • Retaining a churning customer
  • Offering a plan upgrade
  • Handling billing complaints
  • Technical support with a frustrated customer
  • Selling a corporate package to SMB
  • Porting: approaching a competitor's customer
  • Cross-selling additional services
  • Post-install service with low satisfaction

Financial services

Consultants, managers and credit teams in consultative approaches.

Casos de uso

  • Account opening with investor profile
  • Payroll loan offer
  • Investment portfolio consulting
  • Handling customer with overdue debt
  • Selling life insurance or pension
  • Debt renegotiation
  • Cross-selling products to account holder
  • Business credit proposal
  • Communicating regulatory changes

Retail and e-commerce

Sales and service teams to convert more and retain customers.

Casos de uso

  • Consultative approach at point of sale
  • Abandoned cart recovery
  • Handling complaints about defective products
  • Loyalty program offer
  • Upsell at checkout
  • Handling unhappy customer with delivery
  • Chat-assisted sale with hesitant customer
  • Supplier negotiation for purchases
  • Store-manager training for team management
Problems solved

When to use Biatrix Studio

Different contexts, same goal: prepare your team with real practice.

Post-training certification

Replace theoretical exams with practical simulations. Assess whether the employee truly absorbed and can apply the knowledge in their day-to-day.

New-hire onboarding

Accelerate the learning curve with simulations that reproduce real situations from day one.

Team refresh and updates

Keep teams updated on new products, processes or methodologies through continuous and measurable practice.

High-pressure preparation

Simulate tough negotiations, unhappy customers and complex objections so your team is ready for any situation.

Don't see your industry?

Biatrix Studio is flexible and adapts to any context. Talk to us and we'll design the solution with you.

Talk to the team